The core of the issue still remains. The “billing software” was and is faulty. What the public doesn’t know, the software was FORCED on every division and aspect of the work day. Any attempt at fixing the billing issue would cause a domino effect that could cause print shop from ordering supplies or foul up mileage records in meter reading etc. Millions spent on bad software that WAS KNOWN NOT TO WORK BEFORE GOING LIVE. Employees told to get used to the problems. By the way, my supervisor discovered why this wonderful software was over billing people in the $1000’s
The core of the issue still remains. The “billing software” was and is faulty. What the public doesn’t know, the software was FORCED on every division and aspect of the work day. Any attempt at fixing the billing issue would cause a domino effect that could cause print shop from ordering supplies or foul up mileage records in meter reading etc. Millions spent on bad software that WAS KNOWN NOT TO WORK BEFORE GOING LIVE. Employees told to get used to the problems. By the way, my supervisor discovered why this wonderful software was over billing people in the $1000’s